Online Payments

Pay Ambulance Bill

Refund Policy

Refunds are considered on a case-by-case basis, by the respective division of West Metro Fire Rescue. We will not provide a refund after 10 days have passed from the date of the event. We reserve the right to decline any refund. If a refund is approved then your refund will be credited to your credit/debit card or by check, depending upon how you made the original payment. If you are dissatisfied for any reason, please contact us.

Looking to pay your "in home treatment" bill?

Pay In Home Treatment Bill

Firefighter Application Fees, Donations, etc

For all other payments (including Firefighter Application Fees, Donations, etc.), please use this link to be directed to Heartland Bill Payments: IMPORTANT: You need your invoice in front of you to make your payment. Follow the top of your invoice to guide you through the payment form. Please click on the payment button below to make your payment.

Online Payment

If you are trying to pay for a Construction, Operational or Hazmat Permit, please follow the instructions provided on the notification sent by the Assistant Fire Marshal. The email will come from a NoReply@mobile-eyes.org email address . Please check your junk/spam folder if you are anticipating an invoice. Please have your invoice when processing. Click HERE to pay for Construction, Operational, or Hazmat permits and invoices.

Website Accessibility Policy

West Metro Fire Protection District is fully committed to providing accessible facilities, elements and channels of communication to all members of the public. As part of this commitment, West Metro Fire Protection District has a policy of providing an accessible website compatible with the Web Content Accessibility Guidelines (WCAG 2.1) and commercial screen reading software. All features of the website are coded to allow individuals with vision and other impairments to understand and use the website to the same degree as someone without disabilities. We welcome feedback and can often resolve issues in a timely manner if they arise.

If you need any special assistance or accommodations:

Call us at 3039894307

Ongoing Compliance Information

Compliance Officer

West Metro Fire Protection District has designated a compliance officer for website disability-related accommodations. The compliance officer has received training in website accessibility and updates the site in accordance with those best practices. Contact our accessibility officer to report an issue.

Compliance Procedures and Reports

In addition to testing with users with a wide range of disabilities and coding our website to WCAG standards, West Metro Fire Protection District regularly scans its website to ensure ongoing compliance, and makes timely changes to any inaccessible changes, if any are found.

Linked Documents and Third Parties

Please note that this site may link out to third-party websites, such as state or federal agencies, that do not have accessible content. This site may also include documents provided by third parties included in our agenda packets, for example. While we cannot control the accessibility of content provided by third parties, we are happy to assist any member of the public with reading and accessing content on our site.

See an opportunity for us to improve? Please contact our accessibility officer or call us at 3039894307.

Report a Website Accessibility Issue

We are committed to your ability to access all content, and we will respond to all requests as soon as possible.